Frequently asked questions

Attackers do not only go after large companies. Smaller businesses often have fewer controls, which makes them easier targets. One ransomware attack or fraudulent payment can stop operations, cost real money and damage customer trust.

Phishing and business email compromise, ransomware, malware, weak or stolen passwords, and attacks on unpatched software. Most of them start with a person clicking a link or reusing a password, which is why technology and training need to go together.

Start by finding out what you have and what could go wrong: a list of your systems, who has access to them and where your sensitive data lives. Then cover the basics: multi-factor authentication, regular backups, patching, email filtering and staff awareness. A penetration test then shows which gaps matter most.

It depends on your sector. Government entities and critical information infrastructure follow the UAE Information Assurance Regulation. Dubai government entities and the suppliers who work with them follow the DESC Information Security Regulation. Personal data falls under Federal Decree-Law No. 45 of 2021, and banks and insurers also answer to the Central Bank of the UAE. This is general information, not legal advice.

Our cybersecurity solutions cover endpoint security, network security, threat detection and response, identity and access management, data protection, application security and user awareness, and cloud security.

With managed security services, a specialist team monitors your systems, detects threats and responds to them for you. They make sense when building and keeping an in-house security team costs too much, or when you need monitoring outside office hours.

Antivirus blocks known malware on a device. EDR (endpoint detection and response) also watches how a device behaves, so it can catch new threats and help you investigate them. XDR extends the same idea across endpoints, email, network and cloud, so you see an attack as one story instead of separate alerts.

A vulnerability scan is automated and lists known weaknesses. A penetration test adds a skilled tester who tries to exploit those weaknesses the way an attacker would, which shows what is really reachable. Many organizations use both.

MFA asks for a second proof of identity when someone signs in. SSO lets people sign in once to reach many applications. PAM controls and records access to administrator accounts. They solve different problems and work well together.

Act quickly and stay calm. Disconnect affected devices from the network but do not switch them off, change the passwords of affected accounts, keep logs and evidence, and tell your IT or security team straight away. Do not delete anything. If personal data may be involved, check your legal and regulatory reporting duties.

A written plan that says who does what when an incident happens: who makes decisions, who contacts staff, customers and regulators, how systems are isolated and restored, and how lessons are recorded afterwards. Test it with a practice exercise so it still works under pressure.

Law enforcement agencies generally advise against it. Paying does not guarantee you get your data back, and it can invite further attacks. Tested backups and a response plan reduce the pressure to pay. Get legal and expert advice before you decide.

Incident response and forensics are part of our managed security services, alongside monitoring and threat detection. Contact us to talk through what you need.

Cloud security protects the data, applications and infrastructure you run in the cloud, such as AWS or Azure. It combines identity controls, encryption, monitoring and secure configuration. See our cloud security page for more.

Cloud providers secure their own infrastructure, but you are responsible for how you configure it and who can access your data. This is called the shared responsibility model. Many cloud incidents trace back to misconfiguration or weak access controls rather than to the provider.

CSPM (cloud security posture management) checks your cloud settings for misconfigurations, risky permissions and compliance gaps. CASB (cloud access security broker) controls how staff use cloud applications. CNAPP (cloud-native application protection platform) protects cloud-native applications from development through runtime.

SASE (secure access service edge) delivers network and security services together from the cloud. It combines tools such as SD-WAN, secure web gateway, CASB and zero trust network access, so staff get secure access wherever they work.